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PROSA Customer Support


GDPR Compliance

PROSA is committed to complying with the General Data Protection Regulation (GDPR), which is a European Union regulation that aims to protect the privacy and data of individuals residing in the EU. We respect your rights under GDPR and are dedicated to safeguarding your personal data.

Data Controller

The administrator of your personal data is:

Silvia Ďurovcová
ID: 52181103
Registered Office: Barošova 317/17 01901 Ilava
Registered with the Ilava District Office

You can contact us at for any GDPR-related inquiries or requests.

Legal Basis for Processing

The legal basis for the processing of your personal data is your consent given to this administrator in accordance with Art. 6 par. 1 letter a) of Regulation (EU) 2016/679 (GDPR Regulation).

Administrator’s Contact Details

You can contact us at the following email address:

Data Protection Officer

The administrator has not appointed a commissioner for personal data protection.

Your Rights

Under GDPR, you have various rights regarding your personal data, including:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You have the right to correct any inaccuracies in your personal data.
  • Erasure: You can request the deletion of your personal data in certain circumstances.
  • Restriction: You have the right to restrict the processing of your personal data in specific situations.
  • Data Portability: You can request a copy of your personal data in a machine-readable format for transfer to another controller.
  • Objection: In certain cases, you can object to the processing of your personal data.
  • Withdrawal of Consent: If we rely on your consent for processing, you can withdraw it at any time without affecting prior lawful processing.
  • Lodge a Complaint: If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority.

International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Data Security

We employ robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

Contact Us

For any questions or requests related to your data and GDPR compliance, please contact us at